Sales Administrator

Role Overview

We are looking for an organised, proactive, and customer-focused Sales Administrator to join our team. The successful candidate will provide essential administrative support to the sales team, ensuring orders, customer enquiries, quotations, invoices, and sales records are processed accurately and efficiently.

You will work closely with suppliers and internal teams to support the smooth running of the sales process. The ideal candidate will have excellent communication and organisational skills, strong attention to detail, and the ability to manage multiple priorities in a busy environment.

Key Responsibilities

• Provide accurate and timely information to customers regarding products and pricing.
• Assist customers in placing orders seamlessly through our online and social media platforms.
• Field telephone enquiries from prospective customers professionally on behalf of the sales team.
• Prepare sales invoices and meticulously maintain records and accounts of all sales activity.
• Handle customer complaints with empathy, resolving them directly or forwarding them to the relevant sales team member.
• Carry out general sales and marketing administrative duties to support overall business growth.

Required Skills & Qualifications

• Bachelor’s degree in Marketing, Business, or a related field.
• Minimum 3 years’ sales experience (Food Industry experience is highly preferred).
• Excellent communication, interpersonal, and analytical skills.
• Full UK Driving Licence (preferred).